ToyotaCare comes standard with every new Toyota, and a surprising number of owners never use all of it. If you bought or leased new, you have already paid for these visits in the price of the car.
Here is exactly what you get.
What Is ToyotaCare?
ToyotaCare is Toyota's no cost maintenance plan. It covers your normal factory-scheduled maintenance for a set period after you buy or lease a new Toyota, and it includes 24-hour roadside assistance.
How Long Does ToyotaCare Last?
It depends on your model year:
| Model year | Scheduled maintenance | Roadside assistance |
|---|---|---|
| 2026 and earlier | 2 years or 25,000 miles, whichever comes first | 2 years, unlimited miles |
| 2027 | 1 year or 10,000 miles, whichever comes first | 2 years, unlimited miles |
Some models, including the Mirai, Prius and Toyota's plug-in and battery electric vehicles, have longer roadside or maintenance terms. Your service advisor can look up the exact coverage on your vehicle by VIN.
What ToyotaCare Covers
At each scheduled interval in your Maintenance Guide, ToyotaCare pays for:
- Engine oil and filter change, when the schedule calls for one
- Tire rotation
- Multi-point inspection
- Inspection and adjustment of fluid levels
The work is done by Toyota-trained technicians using Genuine Toyota parts.
What Roadside Assistance Includes
- Battery jump start
- Lockout protection
- Emergency fuel delivery
- Flat tire service
- Towing
- Winching
The 24-hour ToyotaCare roadside number is 800-444-4195. Save it in your phone now.
What ToyotaCare Does Not Cover
ToyotaCare is a maintenance plan, not a warranty and not a wear-and-tear plan. It does not cover:
- Brake pads and rotors
- Tires, alignment and wheel balancing
- Wiper blades, bulbs and batteries
- Damage from accidents, road hazards or neglect
Defects in materials or workmanship are handled separately under your Toyota factory warranty.
How to Use ToyotaCare
- Watch for the "Maintenance Required" reminder or check your Maintenance Guide for the next interval.
- Schedule service online or call us at 805-497-2791.
- Bring the car in. There is nothing to pay for covered services and no paperwork to file.
You do not have to return to the dealer where you bought the car. ToyotaCare is honored at any participating Toyota dealer, so if you bought elsewhere and live in the Conejo Valley, you can use it here.
Do Not Let It Expire Unused
Coverage ends at the time or mileage limit, whichever comes first, and unused visits do not carry over. If you are a low-mileage driver, the calendar will run out before the miles do. Book your visits by date.
What Happens When ToyotaCare Ends?
You can extend your coverage with ToyotaCare Plus, a prepaid maintenance plan with options running up to 5 years. It locks in the cost of scheduled maintenance and extends roadside assistance. Ask our service or finance team for current plan pricing.
Use Your ToyotaCare in Thousand Oaks
Learn more on our ToyotaCare page or book your next visit. Our service center at 2401 Thousand Oaks Blvd is open Monday through Friday 7:30 AM to 5:30 PM and Saturday 7:00 AM to 4:00 PM, with coffee, Wi-Fi and comfortable seating while you wait.
Frequently Asked Questions
Is ToyotaCare really free?
Yes. ToyotaCare is included at no additional cost with the purchase or lease of every new Toyota.
Does ToyotaCare cover oil changes?
Yes, ToyotaCare covers the engine oil and filter changes called for in your vehicle's maintenance schedule during the coverage period.
Can I use ToyotaCare at any Toyota dealer?
Yes. ToyotaCare is honored at any participating Toyota dealership, not just the one where you bought the vehicle.
Does ToyotaCare cover brakes or tires?
No. Wear items such as brake pads, tires and wiper blades are not covered. Tire rotation is included.